Thank you for choosing JS Institute for your educational journey. We aim to deliver high-quality online learning experiences. If you are not satisfied with your course purchase, we are here to assist you.
Returns and Refund Eligibility
We accept refund requests within 7 days of course enrollment. To be eligible for a refund:
- You must not have completed more than 20% of the course content.
- The refund request must be submitted with a valid reason explaining dissatisfaction.
- Refunds are not applicable for promotional or discounted courses.
Refund Process
Once we receive your request, we will evaluate your eligibility and notify you via email. If approved, your refund will be processed to your original method of payment within 7 business days. Please note that platform or processing fees may be non-refundable.
Non-Refundable Items
Refunds will not be provided for:
- Completed courses or certification programs
- Downloadable materials and eBooks
- One-on-one coaching or private mentoring sessions
- Customized or group learning packages
Contact Us
For refund-related inquiries, please reach out to our support team at:
📧 support@jsinstitute.lk